RETURNS
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RETURNS
What Is Minna's Return Policy?

We give you 60 days to try out your Minna purchase to make sure it works for you.

Here’s what you need to know:

  • You can return within 60 days of an online order delivery or Minna store purchase.

  • Proof of purchase is required to return.

  • Items purchased at Minna Clearance stores cannot be returned, and Minna Clearance stores do not accept returns of any kind.

  • Returns are free for Minna Members. So go ahead, shop with confidence and enjoy your 60-day trial.

FAQs

How do I return an online order?

How do I return an online order?

How do I return an online order?

How do I return a Minna store purchase?

How do I return a Minna store purchase?

How do I return a Minna store purchase?

What about defective or flawed items?

What about defective or flawed items?

What about defective or flawed items?

Does Minna offer price adjustments?

Does Minna offer price adjustments?

Does Minna offer price adjustments?

Price Exchanges

We know how important it is to feel confident in your purchase, which is why we offer a price adjustment policy for eligible products. If the price of an item you purchased drops within seven days of your order date, you can request a price exchange to receive a refund for the difference. To take advantage of this benefit, simply reach out to our customer service team with your order details, and we will verify the eligibility of your request. Price exchanges apply only to identical items in the same size, color, and style that remain in stock at the time of the request. This policy ensures you always get the best value on your purchases without worrying about missing out on discounts or promotions. Keep in mind that items purchased during special clearance events may not qualify for price adjustments.

Price Exchanges

We know how important it is to feel confident in your purchase, which is why we offer a price adjustment policy for eligible products. If the price of an item you purchased drops within seven days of your order date, you can request a price exchange to receive a refund for the difference. To take advantage of this benefit, simply reach out to our customer service team with your order details, and we will verify the eligibility of your request. Price exchanges apply only to identical items in the same size, color, and style that remain in stock at the time of the request. This policy ensures you always get the best value on your purchases without worrying about missing out on discounts or promotions. Keep in mind that items purchased during special clearance events may not qualify for price adjustments.

Price Exchanges

We know how important it is to feel confident in your purchase, which is why we offer a price adjustment policy for eligible products. If the price of an item you purchased drops within seven days of your order date, you can request a price exchange to receive a refund for the difference. To take advantage of this benefit, simply reach out to our customer service team with your order details, and we will verify the eligibility of your request. Price exchanges apply only to identical items in the same size, color, and style that remain in stock at the time of the request. This policy ensures you always get the best value on your purchases without worrying about missing out on discounts or promotions. Keep in mind that items purchased during special clearance events may not qualify for price adjustments.

Work days

Monday - Friday: 9am-9pm ET

Saturday & Sunday: 10am-7pm ET

Email

We strive to answer emails within 48 hours